On Restaurants
Restaurants have always been my favorite form of entertainment. Restaurants are to me what the NFL, The Met, and rock concerts are to other people. Before I go any further let me make one thing clear. Chains suck! They are not restaurants, but food service operations. They are even referred to as “stores” by their own people, so that give you some idea of their mindset.
When I walk into a real restaurant for the first time, I feel a sense of anticipation and discovery that here, could quite possibly be the hidden treasure, the quintessential dining experience, the Mecca of food. Most of the time it doesn’t usually turn out to be quite that good, it can still be a good experience.
We all know about the great and the famous, like Spago in LA or Le Bec Fin in Philadelphia, or Commander’s Palace in New Orleans, but great as they are, I’m not talking about this kind of place. In my opinion, the real essence of the restaurant business is found in those lesser-known places that quietly flourish like little jewels in the local landscape. You have to find them before you can enjoy them.
It’s a lot easier today than it used to be with Zagat’s and the Internet to help you. You don’t usually have to “know somebody” to steer you in the right direction so the obscure has become less obscure. This is reflected in the longer waits and higher prices at some of these heretofore little known treasures, but that’s OK. It’s still worth it.
When I look back at some of my great dining experiences they’ve been in those kinds of places. Its like a litany of wonderful eating, the world’s greatest fried chicken at Stroud’s in Kansas City, the quintessential soft shell crab poorboy or fried oyster sandwich at Casamento’s on Magazine St. in New Orleans, the awesome Chinese vegetables at the House of Nanking in San Francisco, and the great beef at Chimichurri Grill on the west side of new York City. Funky, high energy, little places that you had to go out of your way to find.
We all have that favorite little spot around the corner where the T-bone is crusty and perfectly cooked, the martinis are cold and dry, and the owner knows your name. Places like this give you have a sense of connection and comfort, a feeling of belonging.
There is a chemistry about a good restaurant that is hard to define. Every formula is different, and what may work in one location could be a disaster in another. A good restaurant is a blend of food, ambiance and service that works. It is a place of quiet confidence, but never complacency. The staff is happy you are there, and lets you know it. If I detect any degree of pomposity I’m out the door.
The era of the small family run restaurant may be coming to an end. The cost of opening and running a single location, high quality restaurant is becoming astronomical. Labor, liability insurance, and shrinking profit margins are reducing the number of small restaurants every year. Long hours, stress, and those other life style considerations peculiar to the restaurant industry are turning people into other occupations, and frankly you have to be an idiot, with masochistic tendencies to go into the restaurant business.
As a restaurateur it is fortunate that I am a masochistic idiot, because I’ve had an awful lot of fun doing what I’ve been doing. Fortunately for all of us there are still enough idiots out there to keep the simple idea alive that the bottom line isn’t only about money, but tradition, pride, service, and quality. Long live the “Real Restaurants” and enjoy them while you still can.
When I walk into a real restaurant for the first time, I feel a sense of anticipation and discovery that here, could quite possibly be the hidden treasure, the quintessential dining experience, the Mecca of food. Most of the time it doesn’t usually turn out to be quite that good, it can still be a good experience.
We all know about the great and the famous, like Spago in LA or Le Bec Fin in Philadelphia, or Commander’s Palace in New Orleans, but great as they are, I’m not talking about this kind of place. In my opinion, the real essence of the restaurant business is found in those lesser-known places that quietly flourish like little jewels in the local landscape. You have to find them before you can enjoy them.
It’s a lot easier today than it used to be with Zagat’s and the Internet to help you. You don’t usually have to “know somebody” to steer you in the right direction so the obscure has become less obscure. This is reflected in the longer waits and higher prices at some of these heretofore little known treasures, but that’s OK. It’s still worth it.
When I look back at some of my great dining experiences they’ve been in those kinds of places. Its like a litany of wonderful eating, the world’s greatest fried chicken at Stroud’s in Kansas City, the quintessential soft shell crab poorboy or fried oyster sandwich at Casamento’s on Magazine St. in New Orleans, the awesome Chinese vegetables at the House of Nanking in San Francisco, and the great beef at Chimichurri Grill on the west side of new York City. Funky, high energy, little places that you had to go out of your way to find.
We all have that favorite little spot around the corner where the T-bone is crusty and perfectly cooked, the martinis are cold and dry, and the owner knows your name. Places like this give you have a sense of connection and comfort, a feeling of belonging.
There is a chemistry about a good restaurant that is hard to define. Every formula is different, and what may work in one location could be a disaster in another. A good restaurant is a blend of food, ambiance and service that works. It is a place of quiet confidence, but never complacency. The staff is happy you are there, and lets you know it. If I detect any degree of pomposity I’m out the door.
The era of the small family run restaurant may be coming to an end. The cost of opening and running a single location, high quality restaurant is becoming astronomical. Labor, liability insurance, and shrinking profit margins are reducing the number of small restaurants every year. Long hours, stress, and those other life style considerations peculiar to the restaurant industry are turning people into other occupations, and frankly you have to be an idiot, with masochistic tendencies to go into the restaurant business.
As a restaurateur it is fortunate that I am a masochistic idiot, because I’ve had an awful lot of fun doing what I’ve been doing. Fortunately for all of us there are still enough idiots out there to keep the simple idea alive that the bottom line isn’t only about money, but tradition, pride, service, and quality. Long live the “Real Restaurants” and enjoy them while you still can.




